Instant Response · End-to-End Support
Pre-sales: 1-Hour Diagnosis, 72-Hour Implementation
30+ experts on 24/7 hotline with 5000+ scenario database for precise material selection. Offers free samples (24hr delivery) and 3D pipeline simulation design. Delivered high-pressure acid pipeline solution for Indonesian nickel mine project within 72 hours, reducing trial costs by 60%.
Production: Real-time Monitoring & Control
Live factory surveillance accessible to clients (e.g., zinc coating thickness tests). "Red Channel" prioritizes urgent orders with dynamic scheduling and dedicated logistics. Achieved 7-day delivery for P91 alloy pipes in Shenzhen semiconductor project (industry average: 15 days).
Post-sales: Lifetime Support & Timely Maintenance
Provides welding training (120 annual sessions) and AR installation guidance. Maintains global pipeline failure database with 48-hour root cause analysis. Resolved leakage at Sinopec Hainan refinery within 12 hours during typhoon emergency.
Three Core Solutions for Industrial Challenges
Global Technical Support
- ▶ 24/7 engineers across 60 countries
- ▶ SEM analysis & stress simulation
- ▶ Extended Saudi desalination pipe lifespan to 25 years
Intelligent Logistics Network
- ▶ 10,000-ton inventory at 3 hubs
- ▶ 48-hour SE Asia customs clearance
- ▶ Malaysia next-day port delivery
Lifecycle Data Management
- ▶ NFC traceability system
- ▶ Azure IoT real-time monitoring
- ▶ 35% cost reduction in subsea maintenance
